Clear pricing for duty-of-care communications

Simple Pricing.
No Surprises.
Clear Capacity.

One annual fee for your organisation, with the annual message allowance and level of support you need. Get operational quickly, keep control of costs and scale when your requirements grow.

See My Price → Read common questions ↗
Same-Day Up and running
99.9% Uptime guaranteed
No IT Project Required
The Calling Tree emergency alert dashboard

Simple annual pricing. Built-in message allowances.

Choose the plan that fits your organisation, support needs
and expected emergency communication volume.

Your annual fee covers the platform, your people and the support level you choose.
Each plan includes a generous annual allowance for SMS and voice alerts, with higher tiers providing more capacity, more support and more control. No unexpected setup costs and no complicated per-user charging.

Use the slider below to find your plan. Prices shown in Pounds Sterling, exclusive of applicable taxes.

Currency
Organisation size 100 people

Need more than 800 people? Give us a call →

Standard

Essential emergency communication, practical administrator support and a solid annual alert allowance for care providers running regular drills and key notifications.

£ 235 / Month
Includes:
  • 100 Users
  • 2 Administrators
  • 600 Annual message credits (SMS/Voice)
  • Admin Email Support
  •  
  • Unlimited App users
  • Onboarding Assistance
  •  
  •  
  • Standard Reporting
  • Global Coverage
  • Pooled Numbers
Most Popular

Business

More annual message capacity, 24/7 telephone support and rollout assistance for providers that need reliable communication and governance-ready accountability.

£ 300 / Month
Includes:
  • 100 Users
  • 4 Administrators
  • 1,200 Annual message credits (SMS/Voice)
  • Admin Email Support
  • 24/7 Telephone Support
  • Unlimited App users
  • Onboarding Assistance
  • Roll-out Assistance
  •  
  • Standard Reporting
  • Global Coverage
  • Dedicated Numbers

Enterprise

Maximum annual message capacity, custom reporting and direct support for administrators and end users across complex, multi-site care operations.

£ 500 / Month
Includes:
  • 100 Users
  • 5 Administrators
  • 2,400 Annual message credits (SMS/Voice)
  • Admin & User Email Support
  • 24/7 Priority Support
  • Unlimited App users
  • Onboarding Assistance
  • Roll-out Assistance
  • Dedicated Account Manager
  • Custom Reporting
  • Global Coverage
  • Dedicated Numbers

Need help deciding on message credits?

Message credits are used for SMS and voice alerts.
One SMS or voice call to one person uses one credit.
We will help you choose an allowance that reflects your likely drill, major incident and multi-site communication use.

If you go over your allowance, we will not cut you off. You can keep messaging.
We will agree the right increase with you once the crisis is over.

Frequently Asked Questions for Healthcare Organisations

How quickly can we get started?

We set up your private administration console and help guide your rollout. You can start with work email addresses, invite staff to confirm their own details and have the service operational in a day.

Is our data secure?

Your data is hosted in a carbon-neutral, ISO-certified European data centre. With 24/7 monitoring, redundant power, and full GDPR and UK GDPR compliance, you can be confident your organisation's information is secure and always available.

Can you help us prepare our staff list?

Yes. We can work with an ESR export, HR data, an organisation chart, CSV file or spreadsheet. You do not need every private number before you start. Work email addresses are enough to begin, then staff can securely confirm their own contact details and consent.

What number do messages come from?

Where available, we provide your organisation with a dedicated SMS or voice number. Staff can reply directly, and their responses appear instantly in your admin console. If a dedicated number isn't possible, we'll advise on the best alternative.

How do annual message credits work?

Each plan includes an annual allowance of message credits for SMS and voice alerts. One SMS or one voice call to one person uses one credit. Higher tiers include more capacity for drills, incidents and larger multi-site communications. If a real incident takes you over your allowance, we will not cut you off.

What languages are supported?

SMS can be sent in any language supported by your keyboard. Voice messages are available in most languages, with options for male/female voices and regional accents, useful for diverse clinical teams across different sites.

Can we customise staff details?

Yes. In addition to standard fields, you can add up to 20 custom attributes. Healthcare organisations often use these for Ward, Site, Role, Staff Band, Clinical Team or First Language. Combine attributes to reach exactly the right people quickly.

Do you support staff directly?

We always support your nominated administrators. Depending on your tier, we can also assist with rollout communications, onboarding, app codes and practical queries from clinical and support staff. Every interaction can be logged and reported back to you.

What reports can healthcare organisations see?

You'll see live delivery and response tracking every time you send a message. You'll also have access to rollout reports (who has installed the app), last-access stats, and complete administrator action logs for audit, CQC inspection readiness, and internal governance.

Can we share documents with staff?

You can upload PDFs (major incident plans, infection control procedures, on-call rotas, emergency contact lists) to the admin console and make them available by ward, site, or role. The app stores them for offline access, so staff can reach critical documents even when systems are down.

Free Trial Available - Check out the solution

Confirm your organisation's price or try it free

We'll confirm your organisation's pricing and guarantee it for 6 months. Prefer to test first? Get a fully functional trial with access to all app features. Our team will create your private admin console, help onboard sample or staff data, and guide you through a real-world send so you can see it in action.

This quarter only: healthcare organisations receive 20% additional SMS and voice credits free when they come on board.

Lock in my organisation's price We'll honour your rate for 6 months. Start my free trial Use every feature with your own data.

...or call us on +44 2080 888 622 (lines open 24x7) or email info@thecallingtree.com

The Calling Tree for Healthcare

Manage staff, major incident documents, broadcast messages, call trees, and site maps, all from your private, secure admin console.
The Calling Tree admin console showing healthcare communication tools

Keeping Your Organisation Connected

From urgent alerts to major incident plans, every clinical and support staff member stays informed and equipped when it matters most.
Copyright © All Rights Reserved by The Calling Tree Company Limited.
Registered in England 08075830 - 16 Fern Close, Camberley. GU16 9QU